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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1 by

• The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1
• Page: 304
• Format: pdf, ePub, mobi, fb2
• ISBN: 9780071548335
• Publisher: McGraw-Hill Professional Publishing

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